60-Day Money-Back Guarantee for Any Reason
Undamaged products may be returned for a full refund for any reason within 60 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in Lepower’s warehouse for inspection, the refund process will begin.
Refund requests for the 60-day money back guarantee expire 60 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 60-day window. For purchases not made directly through Lepower’s online stores, please contact retailers for refunds. For quality-related issues, please see below.
Process:
Valid proof of purchase:
Please note more than one type of proof of purchase may be required to process a warranty claim